Rover keeps travelers connected effortlessly — the ultimate eSIM platform designed for travel businesses. Impress your clients with instant activation, flexible plans for any budget, and reliable global coverage.
Stop just booking trips. Start engineering smarter journeys. Rover is the integrated eSIM platform that gives your agency a data-driven advantage to elevate your client experience.
Physical SIM cards and surprise roaming bills are a headache. Rover fixes that. We provide a dead-simple eSIM platform that just works. One dashboard, instant activation, happy clients.
We know the feeling of landing in a new country and hunting for Wi-Fi. Offer your clients peace of mind with effortless, reliable connectivity from the moment they arrive.
No waiting, no physical SIM cards. Your customers can activate their local or international plan right from their device — and start using data the moment they land.
Say goodbye to roaming fees and overpriced Wi-Fi. Offer your clients cost-effective data plans that keep them connected — anywhere, anytime — without breaking the bank.
Explore eSIM PlansNo more lost SIMs, long queues, or airport handouts. No Pocket Wi-Fi gadgets that add extra weight and drain powerbanks. With Rover, your customers can switch plans or carriers instantly — right from their phone, with just a QR code.
Many devices support dual SIM, letting travelers keep their personal number while adding a local or international data plan — for seamless communication on the go.
Offer eSIMs when customers are most engaged — at checkout or visa approval. Stand out with seamless, ready-to-use connectivity at exactly the right time.
Manage your entire eSIM fleet from one intuitive dashboard. Activate, monitor, and refill plans effortlessly — saving time and keeping customers happy.
Manage Your FleetGive customers more: refillable plans, built-in VPN for privacy, and unrestricted tethering — delivering the convenience and security they expect.
Track usage and performance in real time. Offer timely refills, enhance the customer experience, and boost your bottom line with data.
How can we help you?
Find answers to common questions about our eSIM service, from device compatibility to data usage and activation.
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM card built into your device. Instead of inserting a physical SIM card, you can download and activate mobile data plans directly to your device, making it perfect for travelers and businesses.
Which devices support eSIM?
Most modern smartphones, tablets, and smartwatches support eSIM technology, including iPhone XS and newer, Google Pixel 3 and newer, Samsung Galaxy S20 and newer, and many others. Check our device compatibility search page for specific models.
How many countries do you cover?
Our eSIM service covers over 190 countries worldwide with reliable network partnerships, ensuring you stay connected wherever your travels take you.
How do I purchase an eSIM plan?
Simply search for your destination country, select from our available data packages (ranging from 1GB/7 days to 100GB/180 days), choose your plan, and complete the purchase. You'll receive your eSIM activation details instantly.
What data plans are available?
We offer flexible plans including:
• Short-term plans: 1GB/7 days at the lowest rates
• Monthly plans: 3GB-10GB for 30 days
• Long-term plans: Up to 100GB/180 days
• Regional and global coverage options
Can I refill my eSIM with additional data?
Yes! You can easily add more data to your existing eSIM through your dashboard.
What payment methods do you accept?
We accept e-wallet payments and bank transfers, and postpaid account options for trusted partners.
How do I activate my eSIM?
How long does activation take?
eSIM activation is usually instant. In some cases, it may take up to 15 minutes for the profile to be ready for use.
Can I install my eSIM before traveling?
Yes! You can install the eSIM profile before traveling, but data usage typically begins when you connect to a network in your destination country.
How do I check my data usage?
Use the eSIM status checker link included in the email with the QR code sent to you or log into your dashboard to view usage, remaining data, and plan details.
Do I need to have an account to manage my eSIM?
No, an account is not required. Your eSIM can be managed by us or by the Rover partner who sent it to you. However, having an account allows you to manage your eSIMs yourself through your personal dashboard, giving you direct control over refills, usage monitoring, and support requests.
Who can manage my eSIM?
You have complete flexibility. You can manage your own eSIM through your dashboard, or the Rover partner who sent it to you can manage it on your behalf. This means you can get help from your travel agency or tour operator, or take control yourself — whatever works best for you.
Is the Rover dashboard easy to use?
Yes! Our dashboard is designed to be intuitive and straightforward. Whether you're an individual traveler or a business partner managing multiple eSIMs, you'll find everything clearly organized — from viewing your data usage and plan details to purchasing refills and managing your fleet.
Can I see analytics of my eSIM usage?
Yes. Your dashboard provides real-time usage insights including data consumption, remaining balance, and activation history. For Rover partners and frequent travelers, detailed analytics help you understand usage patterns, optimize data plans, and make informed decisions about refills and future purchases.
How much can my customers save compared to roaming fees?
Rover eSIMs typically cost 60-80% less than traditional carrier roaming charges. For example, a week-long trip to Europe might cost $100+ in roaming fees, but only $15-25 with a Rover eSIM. Compared to pocket WiFi devices, customers save on daily rental fees ($8-15/day) plus avoid device deposits, pickup/return hassles, and the burden of carrying and charging extra gadgets—significant savings and convenience that make your service more attractive.
What makes Rover different from other eSIM providers?
Unlike consumer-focused eSIM apps, Rover is built specifically for travel businesses. You get wholesale pricing, white-label options, API integrations with your booking system, and the ability to manage eSIMs on behalf of your customers—not just sell and forget.
Why do travel agencies choose Rover over consumer eSIM apps?
Rover gives you control and partnership. Unlike marketplace platforms where you're just another seller, you become a true Rover partner with dedicated support, custom pricing, and tools that integrate into your existing workflow. Your customers experience your brand and service, with our technology working behind the scenes.
What are the benefits of becoming a Rover partner?
As a Rover partner, you'll unlock new revenue streams by offering eSIM connectivity to your customers. Benefits include competitive pricing, easy fleet management through our intuitive dashboard, access to premium features like VPN and unlimited tethering, real-time usage insights, and the ability to offer instant connectivity solutions that enhance your customer experience.
How do I become a Rover partner?
Getting started is simple! Sign up for a partner account and submit your application with basic business information. Our team will review your application and set up your partner dashboard, giving you access to competitive pricing and partner-exclusive features.
What types of businesses work well as Rover partners?
Rover partners include travel agencies, tour operators, visa processing centers, corporate travel managers, hospitality providers, and any business serving international travelers. Our eSIM solutions integrate seamlessly at key customer touchpoints like booking confirmation, visa approval, or departure preparation.
Do I need technical expertise to manage eSIMs for my customers?
Not at all! Our partner dashboard is designed for ease of use. You can purchase, send, and manage eSIMs with just a few clicks. We provide clear setup guides for your customers, and our support team is available to help with any questions. The entire process is designed to be user-friendly for both you and your customers.
How do partner pricing and payment terms work?
Partners enjoy competitive wholesale pricing with flexible payment options including prepaid credit systems and postpaid terms for established partners. You can set your own retail prices, allowing you to determine your profit margins while offering competitive rates to your customers.
Can I track and manage all eSIMs I've sent to customers?
Yes! Your partner dashboard provides complete fleet management capabilities. You can view all eSIMs you've sent, monitor activation status, track data usage, process refills, and organize eSIMs with custom tags. This gives you full visibility and control over your customer's connectivity experience.
What support is available for Rover partners?
Partners receive dedicated support including onboarding assistance, marketing materials, technical documentation, and ongoing customer service. We're committed to your success and provide the resources you need to effectively offer eSIM solutions to your customers.
Will I need to provide technical support to my customers?
We handle the technical heavy lifting. Your customers get setup guides and troubleshooting resources. You can assist if you choose, but we're always your backup. For truly hands-off operations, partners can subscribe to our premium support service where we provide 24/7 direct support to your customers—reducing your support burden to zero while keeping your customers happy.
What happens if a customer has connectivity issues while traveling?
We provide comprehensive guides and troubleshooting resources for common issues. With our premium support service, our team handles connectivity problems directly with your customers 24/7, and your partner dashboard lets you proactively monitor activation status—preventing problems instead of reacting to them.
How quickly can I start offering eSIMs without disrupting my current operations?
Most partners are live within 24 hours. No technical integration required to start—simply purchase credits and send eSIMs from your dashboard. As your volume grows, we can build custom integrations that automate the entire process within your existing booking flow.
What's the realistic profit margin for partners?
Partners typically mark up 20-40% above our wholesale rates while still offering prices 50-70% below traditional roaming—healthy margins for you and significant savings for your customers. Unlike pocket WiFi rentals, there are no devices to purchase, maintain, or manage. And unlike other eSIM providers where customers buy directly and you're cut out entirely, Rover partners control the entire customer relationship and capture all the value.
Do I need to commit to a minimum purchase volume?
No minimum commitments required. Buy credits as you need and scale at your own pace. Our pricing becomes even more competitive as your volume grows, but you control the timeline.
What happens if I lose internet connection while setting up my eSIM?
eSIM installation requires an internet connection to download the profile. If your connection drops, reconnect to stable Wi‑Fi and retry from your device settings. If issues persist, restart your device and try again, or contact support from your dashboard.
Can I use my eSIM on multiple devices?
No. Each eSIM is intended for a single device. Once installed and activated, it is typically bound to that device and cannot be transferred. Do not delete the eSIM profile unless instructed, as deleted profiles usually cannot be recovered.
What should I do if my eSIM QR code doesn't scan?
Ensure good lighting and a clean screen, then try again. If scanning still fails, use the manual setup option on your device and enter the activation details included in your email.
How do I know if my device is unlocked and supports eSIM?
Your device must be carrier-unlocked and eSIM-capable. On iPhone, go to Settings → General → About and check “Carrier Lock” and “Available SIM” (should show eSIM). On Android, steps vary by brand; check Mobile Network settings for eSIM. You can also verify on our device compatibility page.
What happens when my data runs out?
Data service will stop when you reach your plan's limit. You can purchase a refill from your dashboard to continue using data.
Can I share my eSIM data with other devices (tethering/hotspot)?
Yes, tethering is supported on most devices and plans. Actual availability may depend on your device model and local network policies.
Do unused data plans expire?
Yes. Plans include a validity period (for example, 7, 30, or 180 days). Unused data expires when the validity ends or when all data is consumed, whichever comes first. Validity typically starts on first network connection in your destination.
What networks will my eSIM use in each country?
We partner with leading local carriers like Vodafone, Orange, T-Mobile, and other tier-1 operators across 190+ destinations. Network availability varies by destination—search for your specific country to see carrier details, or contact us if you need network information for planning purposes.
Are there any hidden fees or charges?
No hidden fees. You pay the price shown at checkout for the selected plan and any optional refills you choose to add later.
Can I get a refund if I don't use my eSIM?
Refunds are available for uninstalled, unused eSIMs. Contact us within 7 days of purchase with your order details and we'll process your refund. Once an eSIM is installed or activated, refunds are not available as the service has been provisioned.
When should I turn on my eSIM—before or after landing?
You can install the eSIM profile anytime, but we recommend enabling the line and data roaming after you arrive at your destination to avoid starting the plan early.
Will my eSIM work on cruise ships or during flights?
eSIM plans are designed for terrestrial mobile networks. Maritime and in‑flight networks are not supported.
Can I keep my home number active while using the eSIM?
Yes. On dual‑SIM devices you can keep your primary number active for calls and texts while using the eSIM for data.
How quickly can I get set up as a partner after approval?
Partner approval typically takes 1-2 business days. Once approved, your dashboard and pricing are provisioned immediately, and you can start sending eSIMs right away. For urgent timelines, contact partner support to expedite the process.
Do you offer white‑label or branded solutions for partners?
Yes! We offer white-label eSIM delivery emails and customizable customer-facing materials featuring your brand. For deeper integrations like branded portals, custom domains, or API solutions, contact partner support to discuss your specific requirements.
Can I integrate Rover eSIMs with my existing booking system?
Yes! We work with partners to build custom integrations that fit your specific workflow. Contact partner support to discuss APIs, automation, and how we can tailor our tools to meet your business needs.
What tools and resources are available for partners?
Partners get access to a comprehensive suite of tools including an intuitive fleet management dashboard, usage analytics, customer support resources, marketing materials, and technical documentation. We also work collaboratively with you to develop custom solutions, integrations, and automation that align with your specific business requirements and workflows.
What if my eSIM isn't working in my destination country?
Make sure the eSIM line is enabled and data roaming is on. Restart your device, toggle airplane mode, and ensure you have selected an available network. If it still doesn't connect, contact support.